Better Add Contact functionality
problem
Too many steps to add a contact.
analysis
The least steps to a destination the better.
enhancement recommendation
Several possibilities +The ability search for a user via the Add Contact menu +The ability to auto-resolve nicknames via Active Directory +Another option would be the ability to add a contact via the a roster search(i.e. If the contact is not in my roster, automatically search for the contact with the option to add the contact via nickname)